FAQ
Frequently Asked Questions
You can switch to the discounted Annual package at any time. Here are the instructions:
1. Click on the app and then on the little crown:
...
Thu, 24 Dec, 2015 at 11:03 AM
Repetition of comments is a known bug - the same comments show in all blog pages when viewing them inside the Wix editor in Preview mode. We are working w...
Mon, 20 May, 2019 at 9:55 AM
To make sure that reviewers recieve an email notification that you answered them, do the following:
1. Enable the Email Notifications option in ...
Tue, 10 Jan, 2017 at 11:41 PM
You premium subscription is billed through PayPal, and can be canceled at any time by following these instructions:
https://www.paypal.com/self...
Thu, 4 Aug, 2016 at 8:21 AM
Simply click on the app and then on the little crown:
Then he will see a yearly upgrade screen:
Mon, 4 Apr, 2016 at 2:55 AM
(if you can't see this message properly, please click on this link: https://commentshelp.freshdesk.com/solution/articles/6000131061-how-do-i-add-commen...
Thu, 4 Apr, 2019 at 9:25 PM
In order to transfer the Comments app to a new Wix site, please following this procedure:
Install the Comments app in your new Wix sit...
Mon, 30 May, 2016 at 9:21 AM
Having genuine customer comments on your website helps you build your business reputation. It also provides fresh content for search engines to inde...
Fri, 10 Jun, 2016 at 12:30 PM
Some users prefer to keep the discussion textual, and disable the Emoji feature. Here is how:
Open the app settings, click on the Settings tabs...
Fri, 15 Jul, 2016 at 4:53 PM
In some cases, a corporate network firewall, antivirus or a 3rd party browser extension can interfere with web applications, such as the Comments app. ...
Sat, 16 Jul, 2016 at 1:39 PM